Speed Queen - Home Laundry Equipment

Privacy Policy

Last Updated: May 19th, 2017

In general, this web site (www.speedqueen.com) is intended for personal, private use. On occasion, Speed Queen® gathers information about its visitors to improve the quality of services and to gain a general idea of who is visiting. Speed Queen will notify its visitors on these pages before information is collected.

TYPES OF INFORMATION COLLECTED BY SPEED QUEEN®

Information Collected

SPEED QUEEN collects two types of information from visitors to the site: Personally Identifiable Information and Non- Personally Identifiable Information.

Personally Identifiable Information

Personally Identifiable Information is information that identifies you personally, such as your name, address, telephone number, or email address. SPEED QUEEN collects and stores the personally identifiable information that you have provided to us. Below are some examples of ways we may collect personally identifiable information on the site:

We may collect your first and last name and product details if you contact us with a question related to our products;

We may collect registration details about a product that you purchase and this information may be tied to your name and mailing address;

We may collect your name, email address or phone number if you contact us with a question;

We may collect your first, last name, date of birth and email address if you choose to participate in a contest or sweepstakes;

We may collect your mobile phone number if you provide it to receive SMS/MMS messages from or on behalf of us at your mobile number.

The above list provides examples of the personally identifiable information that may be collected on the site. If you do not want SPEED QUEEN to collect your personally identifiable information, please do not provide it to us.

Non-Personally Identifiable Information

Non-Personally Identifiable Information can be technical or demographic information. Non-personally identifiable information does NOT identify you personally. The following are some examples of the non-personally identifiable information that is collected via the site:

Internet Protocol (IP) address -- Your IP address is a string of numbers that identifies each computer or mobile device attached to the internet.

Cookie -- A "cookie" is a small text file that may be used to collect information about your activity on the site. Cookies may also be used to track users across the Web. Some cookies used on this site may not be honored by any “do not track” signal sent by your browser.

Speed Queen uses one or more companies to place advertisements for our products and services and those of third parties on our Site and third-party sites.  Cookies and other technologies such as Web beacons or tags are used to measure the effectiveness of our ads and to determine the display of content and advertising to you based on your interests both on our site, as well as on third-party sites and mobile apps where you may visit.  To support this interest based advertising solution, we, and companies who we have contracted with, may use non-personally identifiable information about your visits to our and other Web sites. The information collected does not enable any third-party to identify you individually, without appropriate notice or consent.

Although it is our hope that you find the display of advertising to you based on your non-personally identifying browsing interests valuable, if you would prefer not to participate in the services offered through these solutions, you can always opt-out of this activity by visiting the Network Advertising Initiative (NAI) website by clicking http://www.networkadvertising.org/managing/opt_out.asp

As part of services implemented by Bazaarvoice Inc on this site we have deployed a 3rd party persistent cookie on our website. Bazaarvoice is a member of the NAI and abides by its Code of Conduct. To opt out of tracking of the persistent cookie used by Bazaarvoice please visit the NAI’s and DAA’s opt-out page.

Bazaarvoice’s use of any data collected through its cookies is subject to Bazaarvoice’s Privacy Policy. Should you have any questions regarding the Privacy Policy please contact Bazaarvoice’s Privacy Team at (866) 522-9227 or privacy@bazaarvoice.com.

Product Information -- We may collect details about your product. Unless this information is tied to your name or address, it is not considered personally identifiable information.

We collect the above non-personally identifiable information from all visitors to our site. If you do not want SPEED QUEEN to have access to this information, please do not visit our site.

INFORMATION COLLECTED BY SPEED QUEEN:

Will never be shared or presented to any person or persons outside of Speed Queen or authorized Speed Queen Agents or vendors.

Personally Identifiable information is collected only as visitors voluntarily provide it. Unless personally identifiable information is manually entered and submitted to Speed Queen, it is neither stored nor collected in any manner.

Is collected to provide Speed Queen with a broad idea of its visitor base. By having this information, Speed Queen will have the resources necessary to improve its site and services thus providing visitors with better overall service.

May be used to continue contact with visitors by e-mail or other means. This may include such information as notification of special offers, new products, or to leave product reviews. Of course, visitors have the ability to 'opt out' of such mailings by choosing to do so when information is submitted.

Speed Queen does not knowingly or intentionally collect personal information from children under 13 years of age. Speed Queen will not retain any communication we receive that is identified as being from a child under 13 years of age. If you are under the age of 13, please ask a parent or guardian for assistance prior to submitting any personal information.

If you wish to Opt Out from e-mail marketing communication from Speed Queen Home please send an email with the subject: "Opt Out" to optoutsqh@alliancels.com. Please include the email address you wish to remove in the body of the email.

GOOGLE ANALYTICS™ SERVICE:

We use the Google Analytics™ service to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use (as amended for government websites) and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Google Analytics employs cookies to define user sessions, which allows for the collection of data about how visitors are using the websites. Google Analytics uses only first-party cookies for data analysis. This means that the cookies are linked to a specific website domain, and Google Analytics will only use that cookie data for statistical analysis related to your browsing behavior on that specific website. According to Google, the data collected cannot be altered or retrieved by services from other domains.

If you choose, you can opt out by turning off cookies in the preferences settings in your web browser. For more information on Google Analytics, please visit Google Analytics. *

Google Analytics Terms of Service: http://www.google.com/analytics/tos.html

Google Analytics Cookie Usage on Websites: https://developers.google.com/analytics/devguides/collection/gajs/cookie-usage

Any further questions or comments can be directed to Speed Queen in the Contact Us area of this site.

*Universal Privacy Policy Section by Wael Hassan is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.